Could there be any more questions?
MiTrust was created to solve the frustration of complicated and insecure personal data sharing. It's an online platform that offers easy and secure personal data sharing, giving users complete control and confidence.
What is MiTrust?
MiTrust is a French company, established in 2018, acting as a European intermediary for personal and professional data sharing. It's registered with the ACPR (French Banking Authority) as an Account Information Service Provider in France and across Europe.
Where does MiTrust operate and in which industries?
MiTrust operates in Europe with current customers in France, Germany and Netherlands and focuses on six industries: Banking & Credit, Insurance, Real Estate, Online Gaming and Betting, Supplier Compliance, and Human Resources.
What is MiTrust's main service?
MiTrust allows users to filter and share reliable personal or professional data directly from regulated data sources (like banks, telecom operators, etc.) to online services that request them, quickly and securely.
How does MiTrust handle user consents?
MiTrust values transparency and explicit user consent. At every step, users are informed and their consent is obtained for collecting and sharing their personal data.
What are MiTrust's main services?
MiTrust provides data sharing services, making secure information exchange between users and online services easier. Services include identity verification and data transfer such as income, address, insurance coverage, etc.
Why do companies use MiTrust?
MiTrust offers a frictionless, transparent, and immediate user experience in sharing personal data with companies. It enables efficient and reliable customer onboarding and servicing processes, by facilitating customer satisfaction, process automation, instant decisioning and compliance with regulation.
How does MiTrust collect personal data from users?
MiTrust only collects personal data with user consent and connects in real-time to the information systems of the user's service providers under their complete control, thus ensuring fast, reliable, up-to-date information.
How does MiTrust manage updates and platform evolution?
MiTrust commits to keeping its platform updated with the latest technology and security standards, regularly performing updates and improvements.
How can companies integrate MiTrust?
Interested companies can contact MiTrust through their contact form or chatbot. After a first qualification call, MiTrust can offer a discovery workshop to jointly assess the relevant processes to be improved, enabling MiTrust to propose the optimal usage of MiTrust products, the adequate scaling strategy and the ultimate economic and non-economic benefits of the solution.
How can companies configure data received through MiTrust's API?
MiTrust services are accessible for Companies through one single API. By calling this API, companies can freely decide which data they want and in which format. Configuration of such API calls is designed during specific workshops in the course of the set-up project.
What support does MiTrust provide for service integration?
MiTrust offers comprehensive professional services for the set-up, integration and servicing of its solutions, ranging from UX design, data mapping assistance, expert consulting, technical integration assistance to customer support.
How do MiTrust solutions adapt to different industries?
MiTrust solutions are flexible and customizable to meet the specific needs of use cases in various sectors, as it has been done for Financial services, Insurance, Real Estate, Online Betting, HR Solutions or Supplier Management. Should you see a potential use case in another industry, please get in touch with us to assess if and how our solutions can also be fit for you as well.
Does integrating MiTrust require a total overhaul of user paths and back-office processes?
No! Based on our cumulated experience of more than 40 years in regulated industries, we believe that successful digital transformation are agile transformation journeys where change is made incrementally, but at a rapid scaling pace under the logic: "think big, start small, scale fast". This precisely what our technology offers to the traditional KYC processes subject to strong regulation. MiTrust solution can be first used to collect authentic documents without affecting the rest of your back-office process. In a second step, the MiTrust API can collect authentic documents as well as additional data by just a change in our API call. Your information system can then start to digest such data and compare them with your traditional document-based process. You can now start envision process automation and instant decisioning. At the very end, you might drop the document-based process and rely only on the reliable data collected through MiTrust from trusted sources. MiTrust will then provide you with all certified evidence of data origin so that your customer file keeps its audibility and completeness in case of litigation or external audit.
How is MiTrust's user interface designed for customer experience?
MiTrust's user interface is intuitive and easy to use, focusing on transparency and user control, thus enhancing the overall customer experience.
How does MiTrust support companies in managing changes related to service integration?
MiTrust provides comprehensive support throughout the integration process, including training, resources, and ongoing assistance to ensure a smooth transition and successful adoption.
What are the regulatory compliance benefits of integrating MiTrust for a company?
Integrating MiTrust helps companies better comply with data protection regulations like GDPR through robust consent mechanisms and data management.
How does MiTrust manage technological updates to stay at the forefront of innovation?
MiTrust's R&D teams regularly incorporate the latest technological innovations into its platform, ensuring a continuously updated and competitive service offering.
What security measures does MiTrust implement to protect user data?
MiTrust employs advanced security measures, including data encryption and robust security protocols, and conducts regular security audits.
How does MiTrust ensure compliance with GDPR and other data protection regulations?
MiTrust strictly follows the requirements of GDPR and other relevant legislation. This includes clear consent, transparency, and data control policies for users, ensuring their right to privacy. MiTrust's activity, as its registration as an AISP with the ACPR institution and the institutionalization of its role in the Data Governance Act, is regulated and contributes to creating an environment of trust in the digital world. Furthermore, MiTrust has set up an Audit and Ethics Committee, made up of competent and mostly independent personalities, to ensure that we respect our commitments.
Are personal data encrypted on MiTrust?
Yes, all personal data processed by MiTrust are encrypted for maximum protection against unauthorized access.
What guarantees does MiTrust offer against data misuse?
MiTrust commits to using user data only for approved purposes and not sharing it without clear consent.
Does MiTrust conduct regular audits of its privacy practices?
Yes, MiTrust performs regular audits to ensure its privacy practices remain compliant with the strictest standards and regulations.
How does MiTrust handle user data deletion?
MiTrust respects users' right to be forgotten. Data is securely deleted in accordance with data protection laws and user requests.